Frequently Asked Questions
If you have any questions that are not addressed in the FAQ section below, please don't hesitate to contact us. Our team is here to help and provide the information you need. Whether you have inquiries about our services, need assistance with a specific issue, or have any other concerns, we are always ready to assist you. Feel free to reach out to us through our contact form, email, or phone, and we will respond promptly to ensure you have the best possible experience.
What is the difference between the 'Pet & Play' and the 'Private Tour'?
We have two different experiences - the most popular being the Pet and Play! The Pet and Play is for up to 6 people and is $125. This experience allows the most one on one playing time with the animals. We also have the Private Tour which is $125 for up to five people and is slightly more informative and a bit more walking around and going through the enclosures.
Are we able to reschedule if there is inclement weather?
While we are equipped to accommodate light rain with our covered area, ensuring that your experience remains enjoyable and comfortable, we understand that severe weather conditions can disrupt plans. In such cases, we will gladly work with you to reschedule your visit for a more suitable time. Your safety and satisfaction are our top priorities, and we strive to provide flexibility and support to ensure a positive experience.
Are we able to visit without a booking or appointment?
Parkton Animal Oasis accepts visitors by appointment and bookings ONLY! We do not accept walk-in appointments as we offer private encounters, not general admission. Please do not openly enter the oasis as this is our private residence and we will have to take time away from other parties bookings to assist.
What if we have less than 6 people in our group? Is there individual pricing?
Our pricing is designed for groups of up to six people, ensuring an affordable and enjoyable experience for small gatherings - whether 1 person or 6 people the pricing would not change. If your group exceeds this number, we welcome additional visitors at a charge of $10 per additional person. This allows us to maintain the quality of our services and provide the best experience for all guests. Whether you're planning a family outing, a team-building event, or a get-together with friends, we are here to accommodate your needs and make your visit memorable.